IT Support Cabling, CCTV & VoIP in Brisbane & the Gold Coast
Why Choose Xi Tech?, Frequently Asked Questions
How much does IT support cost?
IT supportcosts typically rangefrom-$500 peruser per month, dependingon serviceleveland business size.
On-site support for home and business costs $150 per hour and $99 call-out.
How to Choose an IT Support Provider:
1. Assess your current IT infrastructure
2. Define your support requirements
3. Compare service level agreements
4. Speak to the IT provider.
Services
IT Support & Repairs
WiFi Setup, Surveys & Network Design
Cloud Solutions (Google Workspace & Microsoft 365)
Cybersecurity, Antivirus & Firewall
Data Recovery & Backup Solutions
Web Development & Email Setup
WiFi Access Point Installation
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Internet services
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Why Choose Xi Tech?
At Xi Tech, we provide complete IT solutions for businesses and homes in Brisbane and the Gold Coast. Our services include IT support, WiFi setup and surveys, cloud solutions (Microsoft 365 & Google Workspace), cybersecurity, business phone systems, structured cabling, CCTV installation, and data recovery. As an ARCS Master Cabler Licensed provider, all our cabling and CCTV work is ACMA compliant, safe, and certified. Whether you need reliable IT support, professional WiFi coverage, secure cloud migration, or a modern VoIP phone system, Xi Tech offers everything under one roof. With local expertise, fast response times, and a workmanship warranty, we are your trusted partner for technology, connectivity, and security in Queensland.
Frequently Asked Questions
Laptop Repair / Desktop Repair - More Info
Q: How to Fix Common Laptop Problems in Brisbane | Xi Tech
Answer: WiFi issue, Overheating, and Broken hinge.
Q: What causes laptop screens to go black?
Answer: Hardware failure, like a hard drive, Windows issue or Display.
Q: How much does laptop repair costin Australia?
Answer: Labour costs $150 just for service, but the spare part is separate.
Q: Can you repair water-damaged laptops?
Answer: Water-damaged items can be repaired, but they will not perform better.
Q: Why choose professional laptop repair over DIY?
Answer: Professional laptop repair, how to open and close a laptop professionally after repair. Which component needs attention or needs to be replaced.
How long does virus removal take?
Our virus removal process typically takes 4-6 hours, depending on infection severity.
Do you provide licensed cabling services in Brisbane and the Gold Coast?
Yes. Xi Tech is an ARCS Master Cabler Licensed provider, which means all structured cabling, data points, WiFi access point cabling, and CCTV installations are fully ACMA compliant and certified.
What is the most popular business phone system you offer?
Our most popular phone is the Yealink T54W, a mid-level model with a large color display, WiFi/Bluetooth, and up to 16 SIP lines. It’s the preferred choice for many Brisbane and Gold Coast businesses.
Do you work with both small businesses and homes?
Absolutely. We provide IT support, WiFi setup, cabling, and CCTV installation for small businesses, home offices, and residential properties.
Can you install and certify data points and patch panels?
Yes. We install and certify CAT5e, CAT6, CAT6A, and fibre optic cabling, including data points, patch panels, and tidy rack builds, with full test results provided.
Do you offer after-hours or weekend IT and cabling services?
Yes. We understand that downtime is costly, so we provide flexible scheduling, including evenings and weekends for both Brisbane and Gold Coast clients.